How to get the Work Notes field to show on RITM and not the Work Notes checkbox

bostonsnow · ‎01-18-2018

Hello all,

Does anyone know how I can get the Work Notes field to show on RITM and not the Work Notes checkbox?

Thanks!

Mike

baqar rizvi · ‎01-18-2018

Hi Michael,

To get work notes field on Requested Items add worknotes from - Configure >> Form Layout >> Worknotes.

Then you will be able to see worknotes on form,after that click on button on extreme left of additional comment field now you will be able to see worknotes and additional comments on the form.

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bostonsnow · ‎01-18-2018

BINGO! Thanks Allen!

Allen Andreas · ‎01-18-2018

You're absolutely welcome!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!