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Resolved! How to modify the Standard Change task short description ?

Hi everyone,We use the default ServiceNow Change Flows. When we create a Standard Change, 2 tasks are generated for the implementation step (Flow "Change - Normal - Implement", subflow "Change - Implementation tasks").Unfortunately, our users are Fre...

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Community Alums by Community Alums  
  • 750 Views
  • 2 replies
  • 0 helpfuls

Transform map script is not working on target field

Hi All, I have written a script on transform map field mapping as below to get the displayname in return to update the Model ID field in CMDB here I'm trying to update the display value in target field but it's returning blank my script:  answer = (f...

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Resolved! UI Page hide or show field based on option select

Hi All , I have a ui page as below . I have a requirement when I select  "User" from the dropdown  User field should be visible  and if I select " Group"  then group field should be visible .    Below is my code , can somebody help on this    <?xml ...

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Roshani by Tera Expert
  • 5528 Views
  • 31 replies
  • 7 helpfuls

Export to PDF is reverting to blank page

When i export the particular form it is reverting to blank page.I am checking the properties actually but i couldn't get the logic so please help me out, what should be checked and how can i solve this Export to PDF problem.

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Chandu12 by Mega Expert
  • 1188 Views
  • 2 replies
  • 0 helpfuls

How to pass description value to objects and then push to array

Hi Team,convert description value into objects and then push to array.In the format of [ {Incident : INC0010014, Affected User : Abraham Lincoln, Priority : 2 - High, Assignment Group : Application Development},{ Incident : INC0010020, Affected User ...

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Charan123 by Tera Expert
  • 667 Views
  • 6 replies
  • 0 helpfuls

Update Records via excel through catalog item

Hello All, I have a requirement to create a catalog item which will be submitted with an excel sheet attached. In the excel , there will be list of KB articles and their corresponding managers list to be updated.  Once, catalog item is submitted, the...

VuchiV by Tera Contributor
  • 351 Views
  • 1 replies
  • 0 helpfuls

Service Portal widget

Hi All, I am new to Service Portal development. I have a below requirement to work onCreate a portal page with a single widget.widget should get the created record number from the url and the id for the catalog item submittedwidget needs to lookup th...

How to hide/show section in demand when UI action is clicked.

I have created a section called 'Cancel Information' on Demand table, and a UI action 'Cancel Demand'. Section 'Cancel information' need to be visible when clicked on cancel demand button, how can I achieve this? UI action code:    quick help would b...

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prash4 by Tera Expert
  • 248 Views
  • 1 replies
  • 0 helpfuls