how to grey out the options in the metric if none of the above selected
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07-01-2025 06:05 AM
Hello All
Actually we have the portal in that we have questionnaires under metric catageory , in front end we have question some X for that it was having total 6 options , in the 6 options one option was "None of the above" if the user selected that option other options check box's should grey out ,please check the below screenshot , it should happen only for that particular question. check the attached screen shot.
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07-01-2025 06:06 AM
How to fulfill above requirement , please provide support.
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07-01-2025 06:09 AM
it seems you are using a custom portal page/widget for the survey/questionnaire?
if yes then you will have to play with the widget code.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-02-2025 01:04 AM
Yes it was the custom questionnaire , can you please let know how do that in widget ?
Regards
Sriharsha