How to implement Impact assessment for a change similar to Risks?

[rathikaramamurt]

Hi Experts,

I need to implement Impact assessment with set of questions/scores same like it is existing for Risk Assessment in the change form.

I have a list of questions and scores provided separately for both Risk as well as Impact, and can see that currently Risk assessment is already implemented, which also calculates Impact with it for each change by default.

I need to perform this action separately for both Risk & Impact. I have gone through few links Using Change Risk Assessment - ServiceNow Wiki which explains the concept clearly, for this.

However, there are links(UI actions) mentioned in this page like "Fill out Risk Assessment" and "Execute Risk Calculation". The 1st UI action, contains set of question only for Risks which calculates based on scores. Similarly I need to implement this for Impact as well like adding new UI actions only for Impact something like this--> "Fill out Impact Assessment" and "Execute Impact Calculation". I know I can copy paste same code for Impact as well, but need to know some additional background scripts running behind this, i.e., BRs and Script includes, also System properties. How these are inter related.

Could any one please guide me on this?

[Debashish Paul]

Hi @rathikaramamurt , I understand this is posted quite long back. However, I have implemented the risk and impact assessment both without creating custom table. Do check this
https://www.servicenow.com/community/itsm-forum/configure-risk-amp-impact-assessments/m-p/3504561

Thanks and regards,
Debashish