Attachment box in catalog item - that

[Siris]

I want to create a catalog variable type Attachment, and it should look like the screeshot, is it possible in Servicenow catalog items - record producer

[Tanushree Maiti]

Hi @Siris 

I guess , you are looking for this :

https://www.servicenow.com/community/developer-blog/drag-drop-attachments-for-service-portal-free-wi...

refer:

https://www.servicenow.com/docs/r/zurich/platform-user-interface/service-portal/attaching-files-port...

https://serviceportal.io/downloads/require-attachments/

[Siris]

@Tanushree Maiti  Hi

Thanks for the response, thats helpful.  Does this also works for ESC, and if the widget is OOB, I am not able to find such variable set available :  catalog_attachment in the list to select.  Do you have any Idea??

[Ankur Bawiskar]

@Siris 

not possible to use this with any OOTB variable type

You can try using variable of type Custom and add widget to it which has this feature

But I will recommend using OOTB variable type only and not do any customization.

check this link if you still want to implement this

Drag & Drop Attachments for Service Portal - FREE Widget  -> this is custom widget and probably should work with any catalog item in ESC or SP portal

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Siris]

@Ankur Bawiskar Hi, I dont want to do any customization.  According to ServiceNow documentation, Attaching files to records from portal pages • Zurich ServiceNow AI Platform user interface • Docs |..., it is possible, but just help me how to implement it