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How to know deleted records

tulasi8
Tera Contributor

Hi Community,

 

As per the client’s requirement, we have disabled several groups and removed the associated users from those groups. I now need to review the records of the users who were removed. Could you please advise on how to check the history for these changes? When we access the audit logs for deleted records, no entries are appearing. 
 
 

Regards,

Tulasi

 
10 REPLIES 10

Ankur Bawiskar
Tera Patron

@tulasi8 

sys_user_grmember is tracked for audit on delete

So you can check that but you can't easily know which record it was i.e. which group + User combination got removed

55.png

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 

 

please refer to screenshot

 

 
 

please refer to attached screenshot

 

Hi @tulasi8 ,

It seems like you don't have access to view those records,.. It is because you may lack specific roles or it may because of Custom ACLs.

 

If this helps, please mark it as helpful..

@tulasi8 

are you admin?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader