How to learn integration concept in Servicenow?

[KS86]

Hi all, 

I want to learn Integration. Please suggest me any youtube tutorial or some pdfs or any docs ehich covers real time scenarios , it will be helpful in interviews also.

Thanks!

[Tanushree Maiti]

Hi @KS86 

1) Complete course

micro-certification - flow designer

Micro-Certification

Micro-Certification

2) Complete following course :

micro-certification - integration hub

Micro-Certification

Micro-Certification

3) Start by connecting two ServiceNow PDIs using all the possible integration methods, such as:

• OOB REST API
• Scripted REST API
• Import Set API
• Flow Designer with REST Message

Try implementing both unidirectional and bidirectional integrations.

This hands-on exercise will help you better understand key integration concepts, including inbound and outbound integrations, authentication, data transformation, error handling, and API consumption. Once you work through these scenarios, the overall integration architecture and data flow concepts will become much clearer.

Refer: https://www.youtube.com/watch?v=pcuP6HP8QpA

https://www.youtube.com/watch?v=SF94D6uHKhM

4) https://www.youtube.com/watch?v=u2TRXmVs-_4

https://www.youtube.com/watch?v=gR8plqDO4dQ

5)https://www.youtube.com/watch?v=d4AjnZX56vY

[Deėpak Sharma]

Hi @KS86 

Best for beginers : i recommended to must watch this 

ServiceNow Integrations Tutorial 

Happy to help! If this resolved your issue, kindly mark it as the correct answer ✅  and Helpful and close the thread 🔒 so others can benefit too.

Warm Regards,

Deepak Sharma

Community Rising Star 2025

[Dr Atul G- LNG]

Hi @KS86 

https://developer.servicenow.com/dev.do#!/learn/courses/australia/app_store_learnv2_rest_australia_r...

This course cover REST and Outbound with examples