How to make attachment mandatory in incident Form

[sriram35]

Hi 

we have a requirement called make attachment mandatory in the incident form

[naveenmenon]

Hey Sriram, Try this community post. https://community.servicenow.com/community?id=community_question&sys_id=e8e8cf61db5cdbc01dcaf3231f9619d9&view_source=searchResult

[Sanket Khabiya]

Hello,

Below link might help you : 

https://community.servicenow.com/community?id=community_article&sys_id=0f0c5290dbe7f380d82ffb2439961...

Regards,

Sanket

[AbhishekGardade]

Hello Sriram,

You can check out my article on:

Possible Ways for Making an Attachment Mandatory : Service Portal/Native UI,

You can select incident table and do the same.

Please mark as Correct Answer/Helpful, if applicable.
Thanks!
Abhishek Gardade

[Yash Agrawal1]

 Hello Sriram,

Yes, you can make attachment as mandatory on the form.

Forex :if you are looking for "incident" form then write a "Business rule before insert"

Script:

if (current.hasAttachments() == true)  
 {  
gs.addInfoMessage('There is an attachment');  
}  
else  
{  
gs.addErrorMessage('There is no attachment');  
current.setAbortAction(true);  
}

I am attachment screenshot for your reference:

 Mark my Answer Correct once you complete your work my by script. 

Thanks

 Yash.K.Agrawal