How to provide change requests read only access to non ITIL users?

JB8
Giga Expert

‎04-13-2022 01:17 AM

I am looking for a way to allow non-ITIL users to view open change requests, even those they do not submit ? I have created a record producer so that they can submit changes though the self service portal. But now, how can I get them to be able to click something and view open changes.

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Annie10
Tera Contributor
In response to dmathur09

‎08-30-2022 06:01 PM

@Deepankar Mathur ,

Sorry for over looked your respond. We would like to allow none ITIL users to be able to view change requests on the portal.  Thank you

 

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