How to remove a service portal from being default?

Diana Yazmin
Tera Contributor

Hello experts,

 

How to remove a service portal from being default? I have disabled the following option but the Portal is still show as the default to users

 

DianaYazmin_1-1717456010469.png

I appreciate any recommendation.

 

5 REPLIES 5

Gangadhar Ravi
Giga Sage
Giga Sage

Any reason you want to do this ?

Hi!,

We have different portals and for certain users we require a special one to be automatically displayed.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Out-of-the-box it should be possible to do so (verified on a fresh PDI). Though, what is the reason for trying to disable the default on a portal? What is your expectation with doing so? Personally I wouldn't do something like this.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hi!,

 

We have different portals and for certain users we require a special one to be automatically displayed but the main one continues to be displayed.