How to remove bullet characters (-, ) from Now Assist Recommended Actions in Service Operations Work

[archana123]

Currently, in ServiceNow Service Operations Workspace, the Now Assist Recommended Actions are generating suggested steps that include bullet characters such as : - and *

We would like the response to display clean text without these bullet/key filler characters in the suggested recommendation steps.

[Rocky14]

Hi @archana123 

Update your prompt like below.

Provide the recommended actions as plain sentences.
Do not use bullet points, asterisks, hyphens, or numbered lists.
Return clean plain text only.

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