How to remove hyper link of case number in public survey

mania
Tera Contributor

‎06-06-2025 09:40 AM

Hi,

 

If we enabled public survey it will visible like below screenshort.

How to remove hyper link of case number.

Can anyone please help on this, It will be useful.

mania_0-1749227970231.png

Thanks!

 

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YaswanthKurre
Tera Guru

‎06-06-2025 01:02 PM

Hi @mania ,

 

You need open the widget referenced in service portal page "public_page", clone the widget and adjust the html to remove the link and add to your page . 

 

The widget most likely is "Take Survey Deprecated", please have a look and adjust accordingly.

 

Please mark this as correct and helpful if this answers your question.

 

Thanks,

yaswanth

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