How to remove the Price field from Record information section on Request table on SOW
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yesterday
I would need to remove Price field from Record information Section on Request table on Service Operations Workspace. Please see the screenshot with highlighted. Could anyone help me on this.
@bhuvan ,
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yesterday
Hi @pdurgapavan,
I wasn't nominated by your tag but let's hope it's okay for you :))
There's this system property:
glide.sc.item.cannot_show_price:
But that would be effective to ALL the items not only selected ones.
Do you want to that field be always hidden or displayed under some conditions? Maybe an overkill but you could set an ACL and make the visibility of that field there.
Lastly, go to the Maintain Items list view and check the Hide Price and Omit Price in Cart, that gives you option to do it item per item and not for all the Class as above.
Let me know if you had chance to test any of these
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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yesterday
you need to duplicate the OOTB UI builder component and then play with that
Service Operations Workspace - Configuration
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader