Service Operations Workspace - Configuration

Ajay1998
Tera Contributor

‎01-23-2023 07:26 AM

Hi Team,
Does anyone know how to customize the Record Information in Service Operations Workspace?
PFB screenshot for the reference.

Ajay1998_0-1674487521417.png

 


Please help me here.

Regards,
Ajay

0 Helpfuls
  • 984 Views
1 REPLY 1

Sebastian L
Mega Sage

‎01-23-2023 12:02 PM - edited ‎01-23-2023 12:03 PM

So if you open the SOW in UI Builder, and under "Page" you select "Record" instead of "Home": 

SebastianL_0-1674503912829.png

 

Then under Variants you select "Record SNC". 

AFter you have clicked on that, you select "Contextual Sidebar": 

SebastianL_1-1674503961287.png

Then in the right side you have all your "Tabs". Select the "Record Information SNC" (I presume it is this one). 

SebastianL_2-1674504076688.png

 

I would then duplicate it (Remember to be in the right scope "Service Operations Workspace Core.").

SebastianL_3-1674504224012.png

 

Then you can play around with it and add the details you want. Learn how it is done in the original and the simply copy and adjust in your own variant 🙂 

 


Best regards,
Sebastian Laursen
0 Helpfuls