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How to remove the Price field from Record information section on Request table on SOW

pdurgapavan
Tera Contributor

I would need to remove Price field from Record information Section on Request table on Service Operations Workspace. Please see the screenshot with highlighted. Could anyone help me on this.

 

pdurgapavan_0-1760364060849.png

 

@Ankur Bawiskar ,

@Dr Atul G- LNG ,

@Ravi Gaurav ,

@bhuvan ,

@M Iftikhar 

 

 

3 REPLIES 3

GlideFather
Tera Patron

Hi @pdurgapavan,

 

I wasn't nominated by your tag but let's hope it's okay for you :))

 

There's this system property:

glide.sc.item.cannot_show_price:

GlideFather_0-1760365835200.png

 

But that would be effective to ALL the items not only selected ones.

 

Do you want to that field be always hidden or displayed under some conditions? Maybe an overkill but you could set an ACL and make the visibility of that field there.

 

Lastly, go to the Maintain Items list view and check the Hide Price and Omit Price in Cart, that gives you option to do it item per item and not for all the Class as above.

GlideFather_2-1760366002635.png

 

 

Let me know if you had chance to test any of these

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


Ankur Bawiskar
Tera Patron
Tera Patron

@pdurgapavan 

you need to duplicate the OOTB UI builder component and then play with that

Service Operations Workspace - Configuration 

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@pdurgapavan 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader