How to restrict a catatog item to only for managers and team lead

avinashdubey103 · ‎12-11-2023

I have a requirement to allow only managers and Tl to access and raise request

Ankur Bawiskar · ‎12-11-2023

try this

// check if logged in user has u_manager_type not as empty and value is not NON

var grSysUser = new GlideRecord('sys_user');
grSysUser.addQuery('sys_id', user_id);
grSysUser.addEncodedQuery("u_manager_typeISNOTEMPTY^u_manager_type!=NON");
grSysUser.query();
answer = grSysUser.hasNext();

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG · ‎12-11-2023

Hi @avinashdubey103

Greetings!!

It can be do able via User criteria.

You can create the criteria.

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