How to select multiple users on a Catalog Form and bulk submit to create multiple RITMs?
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an hour ago
Good evening.!
We have a Catalog Form being used on an Order Guide. Requirement is, in the "Requested For" variable, we need to select multiple users and it should create separate RITMs with their separate Flows.
Is it possible to achieve this bulk request? Please help.
@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar
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an hour ago
You are referring to the Order Guide, and I assume it is something from the HRSD side or the IT side. You can’t do this OOTB. You need to create or extend a new field such as “Requested For” and make it a list-type field. Then, on the backend, you need to run an array script to fetch all the names one by one and create the REQ and RITM for each.
one approach:
https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0860213
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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an hour ago
what's your actual business requirement?
Your screenshot is for order guide and order guide is meant to contains multiple catalog items and when Order Guide is submitted multiple RITMs are created 1 for each catalog item
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
