How to set open task in ascending order

nikhitha24
Tera Guru

Hi Team,

 

Can somone please help on the below query.

 

In portal under MY Task option need to set the open task in ascending order by date open.

As of now it is working for closed task how can we set for open task.

Please refer the attached screenshot.

nikhitha24_0-1698742834193.jpeg

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@nikhitha24 

Did you check how it's happening for closed ones?

Similar thing you can do in open task

I think it's done at widget script level

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

I checked it from my end sure make sure. but the logic for order is not present in widget level. i suspect it should be coming from a script include "todoPageUtils".
May be you are the best to make is people understand.

@nikhitha24 

I think it comes from user preference i.e. for your user profile for task table if the order is z to a it will show in that manner

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader