How to show Business Elapsed % in list view of Incident Table without Database views

[Haseena Shaik]

Hi Team,

Is it possible to show Business Elapsed Percentage in list view of Incident table without creating Database views.

If Yes, Please let me know how to get that.

Thanks in Advance.

Regards,

Haseena

[AndersBGS]

Hi @Vedanti_ ,

I would recommend you to talk to you ServiceNow admin team, as there is no functionality OOTB. 

[AndersBGS]

Hi @Haseena Shaik ,

As "Business Elapsed Percentage" is part of the task_sla table, you can't show it in the incident table. You can instead create a report based on the OOTB incident_sla database view.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders