Invalid attempt to run privately scoped workflow 'Knowledge - Approval Publish'

Sai Gopal
Tera Contributor

‎07-22-2024 09:02 AM

Hi Experts,

 

While publishing my knowledge article it is showing this error "Invalid attempt to run privately scoped workflow 'Knowledge - Approval Publish' ". I have even tried by changing the Application Scope to the one which this workflow is placed in, Still i am not able publish the article. Can anyone suggest me any solution for this?

 

Thank you

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Sandeep Rajput
Tera Patron
Tera Patron

‎07-22-2024 09:53 AM

@Sai Gopal Please check if this support article from ServiceNow helps https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953687

poyntzj
Kilo Sage

‎06-11-2025 07:59 AM

Did you find an answer ?

I have see the KB as mentioned below, but checking the wf_workflow record it is all good. I did export, replace the line and reimport just incase - still now

The "Knowledge - Approval Publish" is fine for me, it is just the "Knowledge - Approval Retire" that is causing a problem.  checked it and the wf_workflow_versions  and see nothing untowards in any

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