How to show zero if there is now P1 ticket on the report
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12-13-2023 06:19 AM - edited 12-13-2023 06:22 AM
Hi
I have created a time series report grouped by Priority. It is showing data if there are any related records and will not show it they aren't any. I want to show it as zero if there isn't any related record, how?
And I dont understand why I am not able to attach related images here?
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12-13-2023 06:33 AM
as per the conclusion from the below article you cannot show zero values on a line graph report in ServiceNow reports
Thanks & Regards,
Eswar Chappa
Mark my answer correct and Helpful if this helps you 😀
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12-13-2023 06:37 AM
Is something you are looking for
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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12-13-2023 06:56 AM
HI @Rahul Raja Sami ,
Not possible through the report designer for a time series report, but can be done if you utilize performance analytics. Alternative, create a single score report, then it will show "0" of there is non.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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12-13-2023 10:02 AM
Hi @AndersBGS , if you are talking about PA Indicator, can you help me configuring one?