How to translate approval comments to German language ?

[Thej1]

Hi,

For an RITM when the approval is requested, granted or Rejected, we get the comments in activity of portal and in the approval history of backend as

Approval requested from ABCD.

Approval has been granted by ABCD.

Approval has been rejected by ABCD.

when we change the user language to German, these comments also should change in to German Language.

Where and How do we configure this ?

Thanks

@Community Alums @Dr Atul G- LNG 

[Ravi Chandra_K]

Hello @Thej1 

This has to be translated from one of the 5 translation tables.

https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/localization/refer....

https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/localization/ta...

Enable debug language to know which translation tables these tests fall under.

Then go to that Table and Change translations for those in French 

Please mark this answer as helpful and correct if helped.

Kind Regards,

Ravi

[Thej1]

Hi,

Created this record in sys_ui_message table, bit still it is not working.

Any idea how this can be achievable. If so, could you please help me on this ?

Thanks 

[Ravi Chandra_K]

Hello @Thej1 

Just to cross verify, are there other UI messages for this Key in different languages?

If yes, try clearing the cache (in non prod) and check.

Please Mark this answer as helpful and correct if helped.

Kind Regards,

Ravi

[Dr Atul G- LNG]

Hi @Thej1 

I am not 100% sure this can be do able, as you want to change the text after its get logged in activity logs. You can try solution provided by @Ravi Chandra_K