How to trigger notification if user added admin role using business rule

Debarpita · ‎11-29-2022

Hi All,

How to trigger notification if user added admin role using business rule? Kindly help me

Gunjan Kiratkar · ‎11-29-2022

Create a BR as below :-

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	gs.eventQueue('event.name', GlideRecord, parm1, parm2); // standard form


})(current, previous);

Create event from event registry and then create the BR.

After that create one notification as when event triggered and mentioned that event there.

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Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy

View solution in original post

Debarpita · ‎11-30-2022

one mistake . if any user added admin to any group it will trigger notification can u tell in which table i can find that.i will change the br table. Please help me as soon as possible

Mohith Devatte · ‎11-30-2022

Hello @Debarpita ,

if you want the table where the group roles get added then you can refer to sys_group_has_role table.

if you add a role to the group you can go to this table and check there will be a record present in the table

Hope this helps

Mark my answer correct if this helps you

Thanks

Community Alums · ‎11-29-2022

Hi @Debarpita ,

You can go by this approach : https://www.servicenow.com/community/developer-forum/notify-by-email-when-user-allocates-admin-role/...

Ankur Bawiskar · ‎11-29-2022

@Debarpita

Why to use business rule when it can be done using without scripting using Flow designer?

You can also directly create notification on sys_user_has_role table with condition as Inserted=true and Role=admin

Give the correct email body and recipient.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎11-30-2022

@Debarpita

Did you get a chance to check my above comment?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

How to trigger notification if user added admin role using business rule

Please Mark My Response as Correct/Helpful based on Impact

Regards,Gunjan Kiratkar2X ServiceNow MVP Community Rising Star 2022Youtube : ServiceNow Guy

Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy