Transferring knowledge (knowledge bases and knowledge articles) between instances

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11-30-2022 06:03 AM
We are in the process of consolidating a couple of instances into one new master platform. Our immediate challenge is moving knowledge articles to the new platform. XML is an option but you loose a lot of related information in the process (yes we could XML each related table and join table too).
Has anyone perhaps faced a similar situation where large amount of knowlege has to be transferred between platforms and how best to approach such a challenge?
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11-30-2022 06:20 AM
Hi @Peter71 ,
Refer to this thread for the steps you should take to migrate :
Also, if you like to use script , follow this : Migrating knowledge articles between Knowledge Bases via a script