How to upgrade Application to latest version

[Mk_snow]

Hi, 

How to upgrade the application "Major Incident Management for Service Operations Workspace"  to latest version

Thanks in advance😀

[Dr Atul G- LNG]

Go to plugins

Search for major incident plugin

And there your find update to latest version

It might take few mins

[Its_Azar]

Hi there @Mk_snow 

1. Go to All → System Applications → All Available Applications → All (or Application Manager, depending on your release).
2. Search for Major Incident Management for Service Operations Workspace.
3. Open the installed application.
4. If a newer Store version is available, you should see an Update/Upgrade option.

SN currently groups Major Incident Management under SOW ITSM Advanced Applications. Starting with the Australia release, the SOW applications were reorganized into separate application packages, and Store upgrades require both the SOW ITSM and SOW ITSM Advanced packages .

[Mk_snow]

@Its_Azar @Dr Atul G- LNG 

I couldn’t find the result, so I got confused and thought I might be searching in the wrong place. That’s why I posted it in the community, but I’m still unable to find or search for the result. Reference screenshot

[Dr Atul G- LNG]

Hi @Mk_snow 

Search for this plugin

https://dev186145.service-now.com/now/app-manager/home/plugin/id/com.snc.incident.mim/details

Plugin id: com.snc.incident.mim

Also update:

Service Operations Workspace ITSM Advanced Applications

App id: sn_sow_itsm_adv_ct