How to write a script section in USER CRITERIA for access to knowledge base;

ganesh68 · ‎10-14-2020

I have a article A in my knowledge base. User with a group X. shouldnt have access to the KB article A.

I have written script for the same. Can some one help me whats the issue ?

var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('user', 'user_id');
gr.addQuery('group', '<Sys id of group name>');
gr.query();

if (gr.next()) {
gs.info("User is Member of Group! requester");
answer= true;
} else {
gs.info("User is Not a Member of Group!");
answer= false;
}

this code is not working it seems.

Mark Roethof · ‎10-14-2020

Hi there,

You could use the isMemberOf method for this.

gs.getUser().isMemberOf('Group Name') or gs.getUser().isMemberOf('group_sys_id')

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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ganesh68 · ‎10-14-2020

As per service now docs ,

Do not use gs.getUser() or other session APIs because they cause conflicts when used in diagnostic tools. Use the predefined user_id variable available in the script to get the user ID of the user being used to evaluate the script.

Mark Roethof · ‎10-14-2020

Can you share where on the docs that is? Havent seen that, could be interesting.