How to write a script section in USER CRITERIA for access to knowledge base;

[ganesh68]

I have a article A in my knowledge base. User with a group X. shouldnt have access to the KB article A.

I have written script for the same. Can some one help me whats the issue ?

var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('user', 'user_id');
gr.addQuery('group', '<Sys id of group name>');
gr.query();

if (gr.next()) {
gs.info("User is Member of Group! requester");
answer= true;
} else {
gs.info("User is Not a Member of Group!");
answer= false;
}

this code is not working it seems.

[Mark Roethof]

Good one, nice that you shared. Didn't notice before.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[asifnoor]

Hi,

if user_id is a variable, then do not use single quotes.

var user_id=gs.getUserID();

var gr = new GlideRecord('sys_user_grmember');
gr.addQuery('user', user_id);
gr.addQuery('group', '<Sys id of group name>');
gr.query();

if (gr.next()) {
gs.info("User is Member of Group! requester");
answer= true;
} else {
gs.info("User is Not a Member of Group!");
answer= false;
}

Alternatively you can try like this

if(gs.getUser().isMemberOf("group name")) { 

answer= true;
} else {
gs.info("User is Not a Member of Group!");
answer= false;
}

Mark the comment as correct/helpful if it helps to solve the problem.

[asifnoor]

Hello Ganesh

Let me know if this has answered the question or if you are still facing any issue.

[Mark Roethof]

Ganesh mentioned not wanting to use gs.getUserID();

Also this should not be necessary, as the User Criteria already contains user_id by default as variable.

The Docs page also mentions this. I actually didn't knew, though good point from Ganesh.

Kind regards,
Mark

[asifnoor]

Aha. Just went through the thread and the link. Got it.

so just removing the quotes (as I have mentioned in my script) from the user_id variable in the query should be enough.