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I am getting ATF failure without reason suddenly it is failing at the approval step

kranthi2
Tera Expert

4 weeks ago

Hi,

I am getting ATF failure without reason suddenly it is failing at the approval step.

kranthi2_0-1756367201132.png

Please help me out why i am getting this issue and i don't see the reason as well i have clicked on all errors.

  • Add all errors to warning list
  • Add all errors to ignored list

Still i am getting.

kranthi2_1-1756367300182.png

Can someone will help on this.?

 

Thanks

 

 

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9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

It looks like some cache issue, because the last step has passed but the system is still showing it as failed. Try clearing the cache, and also try repairing the ATF plugin once.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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kranthi2
Tera Expert
In response to Dr Atul G- LNG

4 weeks ago

Hi,

I did the same bit still it is failing in the same step.

Thanks

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to kranthi2

4 weeks ago

Log a Now support case @kranthi2 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
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kranthi2
Tera Expert
In response to Dr Atul G- LNG

4 weeks ago

Hi @Dr Atul G- LNG 

Thanks for the response.

Yes, i did the same still i am facing the same issue.

Thanks

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