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I am getting ATF failure without reason suddenly it is failing at the approval step

kranthi2
Tera Expert

Hi,

I am getting ATF failure without reason suddenly it is failing at the approval step.

kranthi2_0-1756367201132.png

Please help me out why i am getting this issue and i don't see the reason as well i have clicked on all errors.

  • Add all errors to warning list
  • Add all errors to ignored list

Still i am getting.

kranthi2_1-1756367300182.png

Can someone will help on this.?

 

Thanks

 

 

9 REPLIES 9

Hi,

Exactly it is facing at the approval step opening.

Thanks

Ankur Bawiskar
Tera Patron
Tera Patron

@kranthi2 

it's not giving an error, it's getting skipped.

which table you are doing "Record Query"?

share that step screenshot

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar 

Sure, i am Query the Approval table.

Please find the below screenshot for your reference.

 

kranthi2_0-1756382195075.png

It is working fine earlier i am performing the testing for Normal CR.

Thanks

 

 

@kranthi2 

that step got skipped.

which step got failed?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

It got skipped automatically. still i don't see the failed step actually whenever it will come there it is failing.

Thanks