I have a requirement that the Accounts catalog item requests should reassign to specific 2 assignmen

[Archana23]

I have a requirement that the Accounts catalog item requests should reassign to specific 2 assignment groups called X and Y. Those requests should not be reassigned to any other groups we need to restrict.

How can we achieve this Please suggest .

Thanks in advance.

[Alp Utku]

You can consider writing UI Policy on sc _task table ( I assume, you generate SCTASKs by submitting the catalog Item)  to make Assignment Group field read only when assignment group is x or y

[Archana23]

For those 2 groups only that sctasks should be re assign..to remaining groups it should not be re assign

[Alp Utku]

Then you can reverse your logic to be applied in your case

[Archana23]

Could you please help me with the conditions I am  not able to implement the  ui policy actions exactly