I have the sys_id, How to find the which record, I don't know the table name

dhineshkumar
Tera Guru

Can any one assist to me how to find the record using the sys_id, I dont know the table name.

1 ACCEPTED SOLUTION

SumanthDosapati
Mega Sage
Mega Sage

Hi @dhineshkumar ,

You can try adding "SN Utils - Tools for ServiceNow" extension in your browser. With this you can get many features out of which sysid search is one.

 

Or else run background script as mentioned in this link

 

Mark as correct and helpful if it solved your query.

Regards,

Sumanth

View solution in original post

14 REPLIES 14

Hi,

you can run the script in background script or fix script and know the record

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@dhineshkumar 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

dhineshkumar
Tera Guru

Hi Ankur

Can you please help me with script, I am unable to find the with script, Please provide me the script.

 

Hi Dhinesh,

Here is the code with all the comments read the comments when implementing

// Searches for a record using a sys_id

// Replace the "enterYourSys_IdHere" string with the sys_id you are looking for

//

// Optionally add a hyperlink to the record that was found.

// Useful when running the script in the 'Xplore: Developer Toolkit' -   https://share.servicenow.com/app.do#/detailV2/9a1be70e13800b000de935528144b04c/overview

// To add a link, set the "addLink" variable to "true"

 

(function(){

  try {

      //options

      var searchId = "enterYourSys_IdHere";   //the sys_id of the record you are looking for

      //searchId = "4715ab62a9fe1981018c3efb96143495";   //example - an OOB demo Incident

      //searchId = "08fcd0830a0a0b2600079f56b1adb9ae";   //example - an OOB Schedule, '8-5 weekdays'

      //searchId = "62a7bfaf0a0a0a6500c49682bd82376a";   //example - an OOB Business Rule, 'user query'

      var addLink = true; //set to "true" to add a link to the record in the output (Xplore)

 

      //initialize

      var tableName = "";

      var tableLabel = "";

      var tableWeWantToSearch = true;

      var foundRecord = false;

      var message = "";

 

      //loop through all the valid base-class tables (no need to look at any sub-classes)

      var table = new GlideRecord("sys_db_object");

      table.addEncodedQuery("super_class=NULL");

      table.query();

      while (table.next()){

          //get the table name and label

          tableName = (table.getValue("name") + "").toLowerCase();

          tableLabel = (table.getValue("label") + "").toLowerCase();

          tableWeWantToSearch = true;   //assume it is a table we want to search in

 

          //skip views and some other tables that return a lot of probably irrelevant records

          //just comment out the line if you want to include the table in the search

          if (tableName.indexOf("v_") == 0) tableWeWantToSearch = false;                                       //views

          else if (tableName == "ts_c_attachment") tableWeWantToSearch = false;                         //text search indices

          else if (tableName == "ts_chain") tableWeWantToSearch = false;                                       //..

          else if (tableName == "ts_document") tableWeWantToSearch = false;                                 //..

          else if (tableName == "ts_phrase") tableWeWantToSearch = false;                                     //..

          else if (tableName == "ts_word") tableWeWantToSearch = false;                                         //..

          else if (tableName == "ts_word_roots") tableWeWantToSearch = false;                             //..

          else if (tableLabel.indexOf("text index ") == 0) tableWeWantToSearch = false;         //..

          else if (tableLabel.indexOf("ts index stats") == 0) tableWeWantToSearch = false;   //..

          else if (tableLabel.indexOf("recorded incremental change") == 0) tableWeWantToSearch = false;

          else if (tableName.indexOf("sh$") == 0) tableWeWantToSearch = false;

          else if (tableLabel.indexOf("rollback sequence") == 0) tableWeWantToSearch = false;

          else if (tableLabel.indexOf("score level") == 0) tableWeWantToSearch = false;

          else if (tableLabel.indexOf("pa favorites") == 0) tableWeWantToSearch = false;

          else if (tableName.indexOf("syslog") == 0) tableWeWantToSearch = false;      

          else if (tableName.indexOf("sys_cache_flush") == 0) tableWeWantToSearch = false;

          else if (tableName.indexOf("sys_db_cache") == 0) tableWeWantToSearch = false;

 

          if (tableWeWantToSearch){

              var searchTable = new GlideRecord(table.getValue("name"));

              //make sure it is a valid table first

              if (searchTable.isValid()){

                  //searchTable.setWorkflow(false);

                  searchTable.addQuery("sys_id", searchId);

                  searchTable.query();

                  while(searchTable.next()){

                      foundRecord = true;

                      _showFoundRecord();

                  }

              } else {

                  message = "***** Trying to search an invalid table name called '" + table.getValue("name") + "' - the sys_id of that sys_db_object record is '" + table.getValue("sys_id") + "'";

                  gs.addInfoMessage(message);

              }

          }

      }

 

      if (foundRecord == false){

          gs.addInfoMessage("The record was not found");

      }

  } catch(err) {

      gs.log("ERROR: " + err);

  }

 

 

  function _showFoundRecord(){

      var details = searchTable.getDisplayValue();

      if (addLink == true) {

          details = "<a href='" + gs.getProperty('glide.servlet.uri') + "nav_to.do?uri=" + searchTable.getLink() +"' target='_blank'>" + searchTable.getDisplayValue() + "</a>";

      }

      message = "Found a record of type '" + searchTable.getClassDisplayValue() + "' (" + searchTable.getRecordClassName() + ") called '" + details + "'";

      gs.addInfoMessage(message);

  }

})();

 

and that is where you can write this code:

find_real_file.png

 

Mark Correct or Helpful if it helps.

 

Thanks,
Yousaf

 


***Mark Correct or Helpful if it helps.***

Hi yousuf 

We dont know the table name, Currently I have this requirement.