I need help with configuring the post-order 'Back to Catalog' and 'Continue Shopping' landing pages
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08-01-2023 07:33 AM
Hello all,
I'm experiencing an issue with where my page/view returns to, when I complete/submit a catalog request from the ITIL view.
When I click on Self-Service - Service Catalog from my filter navigator, I am taken to the full list view of my service catalog (shown below):
However, upon submitting a completed service catalog request, when I click on either the 'Back to Catalog' or 'Continue Shopping' buttons, I get taken/directed to a page that doesn't show me all of my catalog items.
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Could someone please help direct me to where I could make the needed configuration adjustment(s)?
Thank you.
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08-01-2023 08:10 AM
Hi @Hola Ola ,
modify the UI Page -
<a class="request_catalog_button" href="catalog_home.do?sysparm_view=catalog_default">
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08-01-2023 09:23 AM
Hello Sandeep,
Thank you for your response. I made the change as suggested but it is still not giving me the view that I want. Unless I'm making the change in the wrong place?
here's the HTML that I have:
<g2:sc_button img="" classes="request_catalog_button" id="back_button" label="Back to Catalog" title="Back to Catalog" href="$[jvar_back_to_catalog_url]"/>
</div>
<div class="checkoutLeft" style="margin-left: 8px; margin-right: 8px;">
<g2:sc_button img="" classes="request_catalog_button" id="continue_button" onclick="$[continueShoppingAction]" label="Continue Shopping" title="Continue Shopping"/>
</div>