I need help with configuring the post-order 'Back to Catalog' and 'Continue Shopping' landing pages

Hola Ola
Giga Guru

‎08-01-2023 07:33 AM

Hello all, 

I'm experiencing an issue with where my page/view returns to, when I complete/submit a catalog request from the ITIL view. 

 

When I click on Self-Service - Service Catalog from my filter navigator, I am taken to the full list view of my service catalog (shown below):

 

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However, upon submitting a completed service catalog request, when I click on either the 'Back to Catalog' or 'Continue Shopping' buttons, I get taken/directed to a page that doesn't show me all of my catalog items. 

 

200.png

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Could someone please help direct me to where I could make the needed configuration adjustment(s)?

 

Thank you.  

 

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Community Alums
Not applicable

‎08-01-2023 08:10 AM

Hi @Hola Ola ,

modify the UI Page -

<a class="request_catalog_button" href="catalog_home.do?sysparm_view=catalog_default">

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Hola Ola
Giga Guru
In response to Community Alums

‎08-01-2023 09:23 AM

Hello Sandeep, 

 

Thank you for your response. I made the change as suggested but it is still not giving me the view that I want. Unless I'm making the change in the wrong place?

400.png

 

here's the HTML that I have:

 <g2:sc_button img="" classes="request_catalog_button" id="back_button" label="Back to Catalog" title="Back to Catalog" href="$[jvar_back_to_catalog_url]"/>
                    </div>
                    <div class="checkoutLeft" style="margin-left: 8px; margin-right: 8px;">
                        <g2:sc_button img="" classes="request_catalog_button" id="continue_button" onclick="$[continueShoppingAction]" label="Continue Shopping" title="Continue Shopping"/>
                    </div>
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