User Activity
Hello Gurus,I just became aware that many of our ITIL users are not able to Approve requests from the My Tasks tab of the Employee Service Portal. Note: We recently upgraded to the Xanadu version (2 weeks ago) The APPROVE / REJECT buttons are not vi...
Hello folks,When I go to the Production Idea Portal, the HTML on the Description is not loading for me and others. If just displays this moving dots. This is not the situation when I click on the TEST and DEV Idea Portals, which displays the correct...
10-29-2024
Hello all, I have developed a catalog item (form) that ALL the fields should be visible to ALL users. However, once the form is submitted, due to the sensitive nature of some of the fields, I'll like to make those fields ONLY visible to users with s...
Hello all,I recently updated a Catalog form, by replacing a field with a Variable Set Reference field.Unfortunately, I did not update the Flow before moving into PRD (sigh!) Now, the RITM have the field, but the Task does not.Although I have correcte...
09-25-2024
Hello, I have a field, Appraisal Due Date, on an Employee Relations case form, which I'll like to HIDE if the form was submitted via the self-service portal. I thought just setting up a UI Policy would solve my problem, but it didn't. Is there any...
