I see RITM Stage = waiting for approval, after approved.

Challasunil
Tera Expert

1) I see RITM Stage = waiting for approval, after approved. (How to update the stage in the flow designer?)

 

2) when I moved the first TASK into Work in Progress – this should update the RITM stage & state, this is NOT happening 

 

 

 

@shyamkumar VK 

 @Nayan Dhamane 

@jaheerhattiwale 

@Ankur Bawiskar 

Please help on this requirement

 

 

 

1 ACCEPTED SOLUTION

Hi @Challasunil 

 

You could control this through business rules if you want this to update live. 

 

Business Rule Example:

mattystern_0-1673387270931.png

mattystern_1-1673387307289.png

mattystern_2-1673387323651.png

(both fields are Request Item > Request Item fields)

mattystern_3-1673387344901.png

Note this is a POC. You may want to add other conditions on this or it may conflict with your flow.

-Matt

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3 REPLIES 3

mattystern
Kilo Sage

Hi Challasunil,

 

Do you have the stages set in your flow? Example:

mattystern_0-1673280864651.png

 

mattystern_1-1673280873601.png

-Matt

Challasunil
Tera Expert

Hi @mattystern 

Thanks for your response 

 

1st point I can see request approved is stating in RITM

 

2nd point can you please help me if you have idea how to populate in RITM state and state field

(When I moved the first TASK into Work in Progress – this should update the RITM stage & state, this is NOT happening)

Hi @Challasunil 

 

You could control this through business rules if you want this to update live. 

 

Business Rule Example:

mattystern_0-1673387270931.png

mattystern_1-1673387307289.png

mattystern_2-1673387323651.png

(both fields are Request Item > Request Item fields)

mattystern_3-1673387344901.png

Note this is a POC. You may want to add other conditions on this or it may conflict with your flow.

-Matt