I want to add approvers manually for change requests using Edit button
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2 hours ago - last edited 2 hours ago
I want to add approvers manually for change requests using Edit button
As a admin when I tested it is working but when same functionality should work for ITIL users but for ITIL user button is visible but upon saving approver is not getting added Please help me on this issue
Created write,created and read ACLs on sysapproval_approver table on table level
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2 hours ago
check below link
After Zurich Upgrade, we are no longer able to manually change approver in RITMs
what's the error shown when they select the approvers on right bucket and save?
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
Not getting any error message