I want to authrise a user to create a incident in servicenow by SSO OKTA.
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12-15-2024 04:53 AM
Hello Expert,
> There are a third party application which name is Sales Plus (Mobile Application). All Sales Plus user are listed in Sys_user Table in Servicenow.
> Generally if they (User) are logged in servicenow they are using SSO with OKTA verify.
> I have Created a Scripted Rest Api to Create a Incident in servicenow and send the incident link to Sales Plus application. I have created a UI Button on Sales Plus application to call/Hit the API. It is working when We are using Basic authentication for integration.
> I want to Authrise all the user with their SSO with OKTA to Create an Incident in servicenow.
Thank You! in Advance.
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