I want to create a report on the below information in case table
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08-19-2024 01:19 AM
Hi,
I want to create a report to the below information.
Name of Report: Average Response Times
Type of Report: Bar Graph
Data Elements Required: Total # of Cases
Average Days Open
Percentage
Date Range: Rolling 90 Days
Frequency: Monthly
Thanks!
1 REPLY 1
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08-19-2024 02:17 AM
Hi @mania
I tried something like this:
I think this can be easily do able via PA not in standard reporting.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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