i want to extract report incident which was created last 3 month in between time 18.30pst to 3.30pst

rsjyoti01
Giga Contributor

Hi Everyone,
i want to extract report incident which was created last 3 month in between time 18.30 pst to 3.30 pst in servicenow.

please help me on this

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @rsjyoti01 

 

Extracting daily incident reports created within a specific time range relies on configuring the standard reporting "Trend" operator and setting up a daily scheduled delivery.

 

Trend operator does not support 30 min , you need to select either 6 or 7 , full digit

 

Refer: https://www.youtube.com/watch?v=_jfwxWCBJwI

Report for Tasks and Incidents within certain hours 

 

 

TanushreeMaiti_0-1779526823031.png

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
In 3 minutes learn how the Trend condition helps include or exclude specific hour, day, week, month, etc from your reports. 32 use cases! ▼▼▼ Expand for loads of helpful links ▼▼▼ Get on my mailing list! http://bit.ly/fedoruk Follow me on Twitter: https://twitter.com/rfedoruk And LinkedIn: ...