I want to hide the some lanes from agile board

[NeethuB]

Hi All,
I want to hide some lanes from agile board like Draft and Ready for Testing.
Specifically for particular Groups.

For Group A i want to have Draft and Ready for testing in the Story board lanes.
But For Group B I don't want Draft and Ready for testing in the Story Board lanes.

I have looked in the configuration in advanced setting, But its  more like personalization other person should hide by himself to hide the lanes.

So pls give me a solution.

[Dr Atul G- LNG]

Hi @NeethuB 

I think this is not possible in VTB, as it is task-based and all lanes appear based on state.

[Purvi Kotadiya]

ServiceNow VTB does NOT support hiding board lanes per group out‑of‑the‑box.
Lane visibility is board-wide, not group-specific.

What you observed is correct:

• Advanced Settings / Personalization → only hides lanes per user
• It cannot be enforced per assignment group

So your requirement cannot be achieved with configuration alone.

Workaround:

Create two Agile Boards, each mapped to different groups.

Ex:

Board Name Group Lanes

Story Board – Group A	Group A	Draft, In Progress, Ready for Testing, Done
Story Board – Group B	Group B	In Progress, Done

[Ankur Bawiskar]

@NeethuB 

I think no direct way but you can use query business rule on the vtb_lane table and hide those lanes for that board

It worked for me, you can enhance this based on group membership check for logged in user in BR script

1) I will hide this lane from this board

2) query BR on vtb_lane table

Output: Lane is hidden from board

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @NeethuB 

Refer :

https://www.servicenow.com/community/spm-forum/customizing-lanes-for-a-guided-visual-task-board/m-p/...

https://www.servicenow.com/community/performance-analytics-forum/how-to-remove-lane-in-visual-task-b...

https://www.servicenow.com/community/spm-forum/hide-empty-swimlanes-on-sprint-tracking-visual-task-b...