I want to remove Add attachment in the catalog form how to remove it
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12-04-2023 07:20 AM
Hi,
I want to remove Add attachment in the catalog form how to remove it.
By default it is created if i create a catalog item i want to remove it from the Screen.
Thanks,
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12-04-2023 08:34 AM
Hi @kranthi2
Seems it is custom or variable. As i can see it is coming with 15MB as text which is not OOTB. Please check the record producer and see any variable added?
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12-04-2023 08:21 AM
Hello @kranthi2,
Navigate to Catalog Definitions > Maintain items, locate your item and open it.
Then go to the portal settings tab and check hide attachments
Please mark this response as correct and helpful if it helps you
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12-04-2023 08:27 AM
I have tried the same but still i can see the Attachment ribbon.
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12-04-2023 08:31 AM
You can check if there's a variable of type attachment that someone created and this is not the OOTB attachment shown