I want to turn off Announcement of portal page but Unable to fine MFA security update banner.
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05-29-2025 05:40 AM
I am unable to turn off my announcement called "Security Update: MFA implementation". Please check below screenshot.
Please guide me How to disable below alert from portal home page.
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05-29-2025 05:42 AM
Hi @sravan19
Check @Kieran Anson reply in above post.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-29-2025 05:43 AM
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1709783
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-29-2025 05:46 AM
I recently answered something similar, check that
Disable the Security Update: MFA Implementation pop up at the top of instance
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-29-2025 07:36 AM
Hi @sravan19
When you click on the "Acknowledge this update" link, you see the Value field is set "false", as suggested it needs to be "true".
Regards
Pruthvi