I want to turn off Announcement of portal page but Unable to fine MFA security update banner.

sravan19
Tera Contributor

‎05-29-2025 05:40 AM

I am unable to turn off my announcement called "Security Update: MFA implementation". Please check below screenshot.
Please guide me How to disable below alert from portal home page.

sravan19_0-1748522466846.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-29-2025 05:42 AM

Hi @sravan19 

 

https://www.servicenow.com/community/developer-forum/how-to-disable-the-mfa-related-info-message-app....

 

Check @Kieran Anson  reply in above post.

 

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Dr. Atul G. - Learn N Grow Together
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Dr Atul G- LNG
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Tera Patron

‎05-29-2025 05:43 AM

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1709783

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

‎05-29-2025 05:46 AM

@sravan19 

I recently answered something similar, check that

Disable the Security Update: MFA Implementation pop up at the top of instance 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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pruthvi01pa
Tera Contributor

‎05-29-2025 07:36 AM

Hi @sravan19 
When you click on the "Acknowledge this update" link, you see the Value field is set "false", as suggested it needs to be "true".

Regards

Pruthvi

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