How to disable the MFA-related info message appears during login in Yokohama instance

[Aditya02]

I’m trying to disable the MFA-related info message that appears during login in our Yokohama instance.
We’re already using SSO for authentication, so we’ve disabled MFA and adaptive MFA features. However, the info message about MFA still shows up when logging into the instance.

Has anyone come across this before or know how to suppress that message?

Thank you in Advance..

[Ankur Bawiskar]

@Aditya02 

I doubt you can disable that message as it might be coming from platform level.

check this KB which says users with SSO won't be forced to use MFA

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1709783

Multi-Factor Authentication (MFA) Enforcement FAQ 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

Hi @Aditya02 ,

With the default secure MFA policy, MFA is not required for SSO. HOwever, you cannot rid of that info message unfortunately from Yokohama Release.

Whats's possible , you can find out here : MFA enforcement exception 

[Aditya02]

Hello @Community Alums ,

Is there any way to enforce that info message?

[Community Alums]

Hi @Aditya02 ,

When you say "enforce that info message" , you mean you need that message ?