I want to turn off Announcement of portal page but Unable to fine MFA security update banner.

[sravan19]

I am unable to turn off my announcement called "Security Update: MFA implementation". Please check below screenshot.
Please guide me How to disable below alert from portal home page.

[Dr Atul - LNG]

Hi @sravan19 

https://www.servicenow.com/community/developer-forum/how-to-disable-the-mfa-related-info-message-app....

Check @Kieran Anson  reply in above post.

[Dr Atul - LNG]

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1709783

[Ankur Bawiskar]

@sravan19 

I recently answered something similar, check that

Disable the Security Update: MFA Implementation pop up at the top of instance 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[pruthvi01pa]

Hi @sravan19 
When you click on the "Acknowledge this update" link, you see the Value field is set "false", as suggested it needs to be "true".

Regards

Pruthvi