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02-27-2025 02:23 AM
Hello All,
Can anyone please help on the below requirement.
I have three variables in catalog item. First name, last name and email address.
If first name+last name provided in the catalog item if exist int he user table the pop up should get display or else if email address if exist also in user the pop up should get display.
Can anyone please help me on this.
Solved! Go to Solution.
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02-27-2025 04:51 AM
you will have to repeat similar script for other variables as well.
yes 1 for first name and 1 for last name
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-27-2025 02:33 AM
you will have to write 2 onChange catalog client scripts and query sys_user in each of those
what's your actual business requirement here?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-27-2025 04:19 AM
@Ankur :Hello Ankur I have written one script include.
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02-27-2025 04:51 AM
you will have to repeat similar script for other variables as well.
yes 1 for first name and 1 for last name
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-15-2025 02:16 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader