Create a report that shows how many incidents created per hour, per week, per week and per month
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10-16-2023 10:07 AM
How to create a report that shows how many incidents created per hour, per week, per week and per month related ro some group or CI ?
please help.

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10-16-2023 11:12 AM
Hi @Rahul Raja Sami ,
Create a trend type report as below > in the type section select trend.
you can group by CI or Assignmnet group to relate
You have option to selcet per hour,day, Month, Quarter, Year ...
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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10-17-2023 07:51 AM - edited 10-17-2023 08:33 AM
In addition to this when I group by CI, I also want to group them by assignment group or Assigned to. I think interactive filter will do that but how to make assigned to filter depends on assignment group filter ?

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10-17-2023 09:18 AM
Hi @Rahul Raja Sami ,
Add addtional group by as "Assignment group" and create interactive filter on the assigned to Field as below.
You can filter on both Assignment group / Assigned to /CI's
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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10-16-2023 12:49 PM
Hi @Rahul Raja Sami ,
Reports can be created through the report designer utilizing the incident table, where time series reports can be generated:
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Best regards
Anders
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Anders
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