Create a report that shows how many incidents created per hour, per week, per week and per month

Rahul Raja Sami
Tera Guru

How to create a report that shows how many incidents created per hour, per week, per week and per month related ro some group or CI ?

please help.

8 REPLIES 8

Not applicable

Hi @Rahul Raja Sami ,

 

Create a trend type report as below > in the type section select trend.

 

you can group by CI or Assignmnet group to relate

 

HemanthM1_1-1697479878533.png

 

You have option to selcet per hour,day, Month, Quarter, Year ...

 

 

 

 

In addition to this when I group by CI, I also want to group them by assignment group or Assigned to.  I think interactive filter will do that but how to make assigned to filter depends on assignment group filter ?

Not applicable

Hi @Rahul Raja Sami ,

 

Add addtional group by as "Assignment group" and create interactive filter on the assigned to Field as below.

You can filter on both Assignment group / Assigned to /CI's

 

HemanthM1_0-1697559429814.png

 

AndersBGS
Tera Patron

Hi @Rahul Raja Sami ,

 

Reports can be created through the report designer utilizing the incident table, where time series reports can be generated:

 

AndersBGS_0-1697485753372.png

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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