Impact of removing sn_hr_core.admin role from admin
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3 weeks ago
Hello,
Is there any known issue or platform impact if we try to remove or restrict sn_hr_core.admin from users having the admin role?
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3 weeks ago
Hello @21p31a1220 ,
sn_hr_core.admin is the HR Service Delivery application administrator role, and many HRSD components explicitly check for this role, not admin.admin role.If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.
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3 weeks ago
usually HR Admin role is removed from admin before go-live as it will give access to entire HR data which contains sensitive information
Impact
-> admins without HR Admin role can't see left nav modules, HR table data etc
š” If my response helped, please mark it as correct ā and close the thread šā this helps future readers find the solution faster! š
Ankur
⨠Certified Technical Architect || ⨠10x ServiceNow MVP || ⨠ServiceNow Community Leader
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3 weeks ago
When we removed sn_hr_core.admin role from an admin role, multiple associated roles (HR, analytics, content, governance, etc.) were also removed automatically. After this, the āNewā button disappeared from the Contains Roles related list.
before and after remove the role the image llooks like this way
Also, does removing these HR admin roles have any impact on ITSM modules?
Thanks for your help.
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3 weeks ago
Hi @21p31a1220
No, since it is scoped to a specific role, there is no impact on the ITSM side. However, you need to test it very carefully to ensure everything works as expected.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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