Impacted services data is not showing in the change request
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03-03-2023 01:16 AM
Hi All,
I had a request that as part of the change review process, when a change is submitted it should pick up the related impacted services based off the CIs attached to the change
But the impacted services tab has No data when the change is submitted
Can anyone help me in this please
Thanks
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03-03-2023 04:15 AM
Hello,
Refer the below link.
Please mark my answer as helpful/correct if it helps you.
Regards,
Namrata
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03-03-2023 06:00 AM - edited 03-03-2023 06:01 AM
HI @Namrata Ghorpad ,
Thanks for the links it is helpful. But my question is it is not working only for one change request only. the impacted services are triggering to the other change request
Could you please help me with this
Thanks
