implement saviynt integration using end point and credetails

[chandan2212]

Hi Team,

Currently, in our instance, there is an integration between ServiceNow and Saviynt using a token‑based method, along with some Saviynt properties. This integration is implemented through a workflow in the ServiceNow instance.

We are now planning to implement the same using Flow Designer with a REST message, but we are receiving the following error:
“Method failed: (/31b04583-426b-4131-b962-3b3307d51d36/saml2) with code: 400.”

The Saviynt team has provided us with the endpoint and credentials, but it is still not working.

Could anyone please confirm whether the Saviynt integration can be implemented using Flow Designer with a REST message?

Thanks and Regards,
Chandan

[Singh Manish]

Hello @chandan2212 ,

Can you provide more detail regarding the issue. 

A 400 (Bad Request) error means the endpoint was reached, Authentication may have happened ,

Request format, headers, or payload is invalid.

Thank you.

[Rakeshkuma]

@Singh Manish : I have used different different  type of pay loads as well as i have sent directly , even through we are receiving same error .

Can you tell me how to resolve this problem.

[Rakeshkuma]

@Singh Manish :this is the sample payload:

{"firstname":"ABCD","lastname":"EFGH","title":"Senior Project Engineer","startdate":"1-20-2026","enddate":"6-19-2026","departmentname":"Woley Alumina","location":"Bodgton","locationdesc":"Worsley Alumina","customproperty5":"Aluium - Wory","phonenumber":"+6209900","secondaryEmail":"davd.hermaw@abc.com","manager":"300314","preferedFirstName":"avid","customproperty9":"No","customproperty65":"Yes","companyname":"abc"}

[Rakeshkuma]

@Singh Manish : we are sending different different payload , but still we are receiving same error , can you help me to resolve the issue.