Import set stuck running

wsbarth92
Kilo Explorer

Hello friends.

 

I have an odd issue,

It seems we have an import set running a .csv file that SN has bit off from one of our FTP sites.

It starts chewing through this .csv ... but then it just stops ... it hangs ... and then when I go to assess the status, it just says running.

I have no clue how to troubleshoot this, still relativley fresh to things at SN.

 

Anyways.

Please let me know if you would like more info or such to help me out.

I'd greatly appreciate it.

I had a hard time finding a ton of info on import set troubleshooting outside of "this is an import set, this is how you use it / implement it ... i know ... i read the how-to as well" ...

 

Anyways ... thanks again.

2 REPLIES 2

kyleb13281
Kilo Expert

I'm also experiencing this issue. Hopefully we get a response from someone.


Daryll Conway
Giga Guru

I am having the same issue after upgrading to Dublin patch 7 fix 2. Has anyone found any solutions to this yet?