In ATF once i want to delete the incident after completion of testing if i click Delete

kranthi2
Tera Expert

Hi,

In ATF once i want to delete the incident after completion of testing if i click Delete then it is opening one popup which is mentioned in the below screenshot.

kranthi2_0-1752135641165.png

 

 

 

Please help me out what ATF test steps should i need to use for this ?

Kindly help me out the test steps.

 

Thanks

 

14 REPLIES 14

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kranthi2 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786683

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kranthi2 

I doubt it's being done that way, but what's your use case? Why do you want to delete the SLA?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi @Dr Atul G- LNG 

Thanks for response.

I don't wanted to delete the ACL, after completion if my ATF testing i wanted to Delete that Incident.

and i am performing all this activity through ATF testing it is not going to impact anything.

 

Please help me out how can i achieve this ? through ATF

Hi @kranthi2 

https://www.servicenow.com/community/developer-forum/automated-test-framework-delete-records/m-p/154...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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