In ATF once i want to delete the incident after completion of testing if i click Delete
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07-10-2025 01:21 AM
Hi,
In ATF once i want to delete the incident after completion of testing if i click Delete then it is opening one popup which is mentioned in the below screenshot.
Please help me out what ATF test steps should i need to use for this ?
Kindly help me out the test steps.
Thanks
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07-10-2025 01:23 AM
Hi @kranthi2
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786683
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-10-2025 01:24 AM
Hi @kranthi2
I doubt it's being done that way, but what's your use case? Why do you want to delete the SLA?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-10-2025 01:55 AM
Thanks for response.
I don't wanted to delete the ACL, after completion if my ATF testing i wanted to Delete that Incident.
and i am performing all this activity through ATF testing it is not going to impact anything.
Please help me out how can i achieve this ? through ATF
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07-10-2025 02:16 AM
Hi @kranthi2
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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